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Stay connected anywhere in the world. No unpleasant surprises.

Get Internet access in over 100 destinations with a travel eSIM that activates in seconds. No physical SIM card, no roaming charges. In partnership with Orange Travel.

 

 

As an ACL member, you’re entitled to a 10 % discount on all Hello eSIM offers.

Check out the offer in our ACL member areas:

ACL Bertrange

54, route de Longwy L-8080 Bertrange
+352450045
acl@acl.lu

Opening hours:

Monday to Friday, 8 am to 6 pm.

ACL Ingeldorf

34, route d’Ettelbruck, L-9160 Ingeldorf
+352450045-2
acl@acl.lu

Opening hours:

Monday to Friday, 8 am to 6 pm.

 

Not a member yet?

Join the ACL and enjoy the benefits.

 

Travel whilst staying connected, without any hassle

  • No SIM card to insert – everything is digital

  • Activated in seconds – simply scan a QR code

  • 100+ destinations – Europe, the Americas, Asia, the Middle East…

  • No roaming charges – you pay only for what you choose, nothing more

  • 10% off for ACL members – an exclusive benefit, not available in Orange shops

How does it work?

Three steps, and you’re connected.

Step 1 – Select your destination and your tariff

Step 1 – Select your destination and your tariff

Pop into an ACL branch. Your adviser will work with you to determine your destination, the duration of your trip and the data allowance best suited to your journey. They will apply your 10 per cent member discount straight away.
Step 2 – Receive your QR code

Step 2 – Receive your QR code

You’ll receive a unique QR code linked to your eSIM via email. No need to wait for a card or a parcel. Everything is in your inbox.
Step 3 – Scan and you’re ready to go

Step 3 – Scan and you’re ready to go

Once you’ve arrived at your destination, open your email, scan the QR code with your smartphone’s camera – and you’re connected. No app, no fiddly set-up.

Note: The eSIM is compatible with most recent smartphones (iPhone XS and later, Google Pixel, Samsung Galaxy S22 and later, etc.).

A tangible benefit, right from your first use

As an ACL member, you’re entitled to an exclusive 10% discount on the entire Orange Hello eSIM range. This discount will be applied automatically by your advisor in branch upon presentation of your membership number.

Sample prices (with member discount)

  • Dubai: from €12.90
  • Europe: from a few euros, depending on the duration
  • Long-haul destinations: prices vary depending on the country and data allowance

Prices are indicative and may vary depending on the destination, duration and data allowance selected. Please contact your ACL branch for an exact price.

The 10% discount is reserved for ACL members. It is not available in Orange shops or on competing online platforms.

More than 100 destinations. Wherever you want to go.

The Orange Travel eSIM covers more than 100 countries worldwide — and the list is growing all the time. Europe, the Americas, South-East Asia, the Middle East, North Africa… covering the vast majority of destinations popular with travellers from Luxembourg.

Are you going to a particular country?

Ask your ACL adviser to check availability and suggest the package best suited to your holiday.

All data is hosted in Europe. And if you need to top up your data plan once you’re at your destination, you can do so directly from your smartphone.

Not just an eSIM. An eSIM with a service behind it.

  • That human touch
    You’ll be assisted by an ACL adviser who takes the time to understand your needs, checks that your smartphone is compatible, and activates the eSIM with you if necessary. That’s something online apps will never do.
  • A trusted operator
    The eSIM Travel is a service offered by Orange Luxembourg – a local operator with a reliable network and support should any issues arise. It’s not some foreign start-up with no recourse.
  • The exclusive price advantage
    10% off for ACL members only; not available in Orange shops or on price comparison websites. Your membership really does pay off.
  • A natural complement to your travel services
    Are you going on a trip? ACL is here to help you every step of the way: roadside assistance abroad, travel insurance, international documents and licences, advice on itineraries… and now connectivity. Set off with peace of mind.

Your questions, our answers

  • Is my smartphone compatible with eSIM?

    Most smartphones released after 2018 support eSIM – including the iPhone XS, the Google Pixel 3 and the Samsung Galaxy S22 and subsequent models. If in doubt, your ACL adviser will check compatibility before you buy.

  • Can I keep my Luxembourg number at the same time?

    Yes. The eSIM works alongside your usual SIM card. Your Luxembourg number remains active for calls and text messages, whilst the eSIM handles your data usage abroad.

  • What happens if I run out of data?

    You can top up your data allowance directly from your smartphone, at any time and from any country covered by the service. Your ACL adviser can explain the process to you at the time of purchase.

  • Is my data secure?

    Yes. All data is hosted in Europe, in accordance with the GDPR.

  • Where can I buy the Travel eSIM?

    Currently available only in ACL branches. Online sales will be available soon — sign up to our newsletter to be the first to know.

  • Does the 10% discount apply to all destinations?

    Yes, the member discount applies to the entire Hello eSIM range, regardless of the destination you choose.

Ready for your next trip?

Come and find out about the Orange Travel eSIM at your local ACL branch. Our advisers will help you get started in just a few minutes.

Find my ACL branch

Not yet an ACL member?

The 10% discount on the Travel eSIM is reserved for ACL members. But this is just one of the many benefits of membership: 24-hour breakdown assistance, travel advice, insurance, access to the Club and its exclusive selection of negotiated benefits.

Joining the ACL means you can be sure we’re always there when you need us – whether you’re on the road or on the other side of the world.

Discover the benefits of ACL membership